About Closca Fuga Foldable Bike Helmets
• Is Closca Fuga a Safe Bike Helmet?
Of course it is! Remember your head is inside and it is impossible to collapse the helmet during a crash. So, with the Closca Fuga helmet you are totally protected.
Closca Fuga foldable helmet complies with European and American safety regulations
Europe and Asia : EN 1078
USA and Canada : CSPC
If you want to know more about Closca Fuga Safety please, read our Closca Fuga Safety post.
• Why our Foldable System is Useful?
Closca Fuga foldable bike helmet is the only safety certified one that becomes flat for easy storage in your briefcase, purse or backpack. The folding system allows two stable positions moving from a collapsed configuration to a deployed one in less than 1 second with only one movement.
The foldable bicycle helmet in folded position occupies less than half of the initial volume.
• What Are The Measures Of The Helmet?
Please, if you want to learn about the measures of our Foldable Bike Helmets, see example in figure for size M (measures in millimeters).
About Warranty and returns
• My Closca Fuga arrived damaged, what should I do?
Contact us as soon as possible to achieve a solution at email@example.com
If this is an issue of transportation it is necessary we put a formal complaint against the company within the first 24h.
• What Is The Policy On Returns And Exchanges?
If you don't like our foldable bike helmet as much as we do, you can return it.
You have a 14 days period, please contact us at firstname.lastname@example.org
Remember: Our Closca Fuga foldable bike helmets are protection elements. We can not make a return of a product that has been used since we do not know if it has been damaged, so please, contact us ASAP.
In any case we will check the Closca Fuga foldable helmet to be sure it is in perfect condition and we will proceed to Refund.
IMPORTANT: You must send the product and the package in perfect conditions to get a full refund. If any of them are not in perfect conditions by reception a reduction to the final refund will be applied.
Please contact us for more details about this prior to be sent.
• What Kind of Warranty does my Foldable Bike Helmet have?
Closca Fuga foldable bike helmets include a two (2) years international warranty from the date of original purchase. Usually the helmet manufacturers give 1 year.
The helmet will be repaired or replaced, at Closca’s option.
Warranty covers only manufacturing defects.
Damage from impact, cleaning, storage or other facts are not covered by the warranty.
In order to use the warranty you should follow your commercial channel:
If you bought it on our website please contact us. If you bought it from a dealer, please contact the person who sold it to you.
In any case you must provide proof of purchase.
• My Foldable Helmet is out of Warranty, can you help me?
Please, contact us. We are interested in your safety.
About Closca Fuga Maintenance
• How Do I Take Care of My Foldable Bike Helmet?
• How Do I Store My Foldable Helmet?
After each use, allow the Closca Fuga foldable helmet to air dry and then store it in a cool, dry place where it won’t get damaged. Excessive heat can damage your helmet. For example, in direct sunlight a dark gear bag, the interior of a car, or an automobile trunk can get hot enough to cause heat damage (damaged helmets will appear to have uneven or bubbly surfaces). Therefore, when not being used for a period of time we recommend that the helmet be placed back into its box or case and stored in a cool, dry place.
• How Often Should a Helmet Be Replaced?
If the foldable helmet is visibly damaged (cracked outer shell, crushed or cracked foam liner or any other damage) don’t use it. Please note that some or all of the helmet’s protective capacity is used up when impacted, and the damage to a foldable bike helmet is not always visible.
We recommend you to replace the helmet after 5 years in any case.
About Closca Fuga Main Characteristics
• Can I create my own props?
Of course! In Closca we seek total customization, always respecting the safety. Therefore we ask you not to modify in any case the hull structure and safety elements such as straps or buckles.
You can customize covers, rain protectors or the viewfinder, taking care always to preserve visibility. There are endless possibilities to customize a Closca Fuga foldable helmet!
• How can I choose my size?
Closca Fuga is available in 3 different sizes: S, M, L. (This can vary for especial editions).
Our foldable helmet has an elastic fitting system at its at the back to ensure a better fitting.
To decide your size, please use the following instructions:
If you have an Asian shape head, you should increase to this table 1cm to ensure the foldable helmet fits correctly.
In the case of a doubt and for better comfort we recommend choosing the upper size, as we have an adjustable elastic rubber system in the rear part of the helmet.
• How Light is the foldable helmet?
Closca Fuga is a lightweight helmet that despite offering security and foldability is one of the lightest helmets. It weights 250g-290 [S size to L size]
• Does Closca Fuga foldable helmet have a ventilation system?
Closca Fuga is the first helmet which has an innovative hidden venting system providing two distinct advantages over systems seen ventilation: aesthetics and sun protection.
This ventilation system is composed of a few holes through the hull thickness diagonally and air ducting system on the inside allowing airflow through your foldable helmet.
If you want to know more about Closca Fuga Ventilation System please, read our Closca Fuga Ventilation post.
• Can I Use My Closca Fuga Helmet for Other Sports/Activities Besides Cycling or Skating?
Closca Fuga foldable helmet is certified for a specific activity and should only be used for that sport.
• Can my child wear a Closca Fuga foldable helmet?
Certification is identical for all ages and our size S foldable bike helmet fits most of children aged 6+.
About Buying and Paying
• Where can I buy Closca Fuga foldable helmet?
You can buy it here, in our online store.
We're glad you like our Foldable bike helmets for urban cyclists!
• What is the delivery time?
The shipping time depends on the region. As a guideline, 80% of our orders are delivered within 4 working days after shipping.
Please, remember we are now manufacturing and in pre-sales period for some sizes.
• How can I pay for my order Safely?
You can pay your Closca Design products by credit card or Paypal. We do not accept bank transfers or payment on delivery.
• Can I buy in your Site all Products Manufactured by Closca?
Not all products are sold in our website. Closca Design launches special editions for sale only in certain regions or even certain stores. If you've seen a helmet and you can't find it in our website it means that it is a special limited edition.
• What currency is used in the web?
All our products have their price in EUR and USD.
• Paying shipping costs
Shipping costs must always be covered by the customer unless specific offers or personal discount codes.
The cost of these is variable and depends on the urgency of shipping and the region to which it is sent.
Closca has good price conditions and this is a price advantage for you.